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To deliver the highest quality products and customer care, we believe it starts with the right team. That’s why we ensure every member of our staff is fully qualified and trained in their specific area—whether it’s site surveying, head office administration, or the installation of fire and security systems.

By working exclusively with fully qualified, third-party accredited engineers, we guarantee a professional service and a fire or security system that works flawlessly for you—the end user.

Additionally, our in-house training program equips our Customer Care team to handle a wide range of queries, offering expert support for any questions or concerns you may have about your Bluestone Reliance System Security.

At the heart of every great business is a commitment to putting the customer first—and for us, it’s no different. We take the time to listen, understand your goals, and identify any challenges you’re facing, so we can deliver the best solution tailored to your needs.

Our reputation has been built on delivering high-quality fire and security installations and maintenance, backed by exceptional customer service. This approach has earned us a loyal and growing portfolio of clients.

With your needs guiding everything we do, our strength lies in our reliability and unwavering dedication to service.

Here’s what we stand for:

  • High-quality installations and maintenance services

  • Exceptional, consistent customer care

  • Reliable, on-time delivery

  • Minimising disruption while working on-site

  • Clear and transparent communication throughout the process

  • Honest, upfront pricing—so you can trust in our service from the start

We’re here to make your fire and security experience simple, seamless, and stress-free.

 
 
 

We make it a priority to ensure every member of our team is fully trained in their area of expertise. Combined with our use of high-end, proven technology, this allows us to deliver a truly comprehensive service—tailored specifically to your fire and security requirements.

No two sites are the same, so why should the solutions be?

We also invest heavily in our own Research & Development to ensure our products, systems, and guidance remain compliant, up to date, and completely bespoke.

As an ISO 9001 and ISO 14001 accredited company, we stand out from many others in the industry—recognised for both our quality management systems and our commitment to environmental responsibility.

Our bespoke CRM software is designed not only to support our team but to benefit you directly. With your unique login to our customer portal, you’ll have 24/7 access to live job updates, invoices, and asset records—offering full transparency every step of the way.

All testing, maintenance, and service activity is meticulously recorded through our CRM, providing detailed reports and giving you immediate access to all legally required documentation.

 
 
 
 

We are proud to offer bespoke fire and security solutions, expertly designed to meet the needs of clients across the UK.

At Bluestone Reliance System Security, we specialise in delivering customised fire and security solutions for residential, commercial, and public sector clients across the UK. With over 30 years of combined experience

Bluestore Reliance is a registered company in England and Wales.
Company number: 15066763
Registered office: 02 – 04 Commercial Street, 2nd Floor, Unit-01, London, England, E1 6LP

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